Description
“AI for Small Business” serves as a comprehensive guide for small business owners and entrepreneurs aiming to leverage artificial intelligence (AI) to automate tasks, enhance customer service, make informed decisions, and accelerate business growth. The book demystifies AI concepts such as ChatGPT, machine learning, automation, and natural language processing, providing clear explanations and dispelling common myths. It offers practical strategies for implementing AI across various business functions, including:
Sales
Marketing
Social media and content creation
Customer service
Finance and accounting
Operations and logistics
Human resources and talent management
Data analysis and decision-making
Security and legal compliance
Research and development
Author Phil Pallen, a brand strategist with extensive experience in AI applications for business scaling, incorporates case studies from successful clients to illustrate real-world applications of AI. The book also includes ready-to-use prompts and specific product recommendations to facilitate immediate implementation of AI tools.