Refund and Returns Policy

Last Updated: [2024-10-28]

Thank you for choosing bookbazaarlk.com! We strive to ensure you’re satisfied with your purchase. Please review our Refund and Returns Policy below to understand how we handle returns, exchanges, and refunds for physical books.

1. Returns Eligibility

We accept returns for physical books under the following conditions:

Damaged or Defective Books: If your book arrives damaged or defective, please contact us within 14 days of receiving your order. We’ll arrange a replacement or issue a refund upon verification.
Incorrect Book Received: If you receive the wrong book, please notify us within 14 days. We’ll provide instructions for returning the incorrect book and will send you the correct one at no additional cost.

2. Return Process

To request a return or refund, please follow these steps:

Contact Us: Email us at [Your Contact Email] with your order number and reason for the return request.
Provide Details: If the item is damaged or defective, include a description and photos of the issue for faster processing.
Return Instructions: We’ll provide you with instructions on how to return the item. Please use secure packaging to prevent further damage in transit.
Processing Time: Refunds are processed within 5-10 business days once we confirm receipt and inspect the returned item. Refunds will be issued to your original payment method.

3. Non-Returnable Items

The following items are non-returnable:

Books marked as “Final Sale” or “Clearance.”
Any book that has been read, used, or is not in its original condition.

4. Return Shipping Costs

If the return is due to an error on our part (such as an incorrect or defective book), we will cover the return shipping costs. Otherwise, you may be responsible for shipping fees.

5. Changes to This Policy

We may update our Refund and Returns Policy periodically. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly.