Refund and Returns Policy
Thank you for choosing bookbazaarlk.com! We strive to ensure you’re satisfied with your purchase. Please review our Refund and Returns Policy below to understand how we handle returns, exchanges, and refunds for physical books.
1. Returns Eligibility
We accept returns for physical books under the following conditions:
- Damaged or Defective Books: If your book arrives damaged or defective, please contact us within 7 days of receiving your order. We’ll arrange a replacement or issue a refund upon verification.
2.Return Process
To request a return or refund, please follow these steps:
- Contact Us: Email us at [email protected] with your order number and reason for the return request.
- Provide Details: If the item is damaged or defective, include a description and photos of the issue for faster processing.
- Return Instructions: We’ll provide you with instructions on how to return the item. Please use secure packaging to prevent further damage in transit.
- Processing Time: Refunds are processed within 5-7 business days once we confirm receipt and inspect the returned item.
- Non-Returnable Items
The following items are non-returnable:
- Books marked as “Final Sale” or “Clearance.”
- Any book that has been read, used, or is not in its original condition.
3.Contact Us
If you have any questions or concerns, please reach out to us at:
Hotline : 0777 210 593
Mobile : 0773 405 450
Email : [email protected]
Quency Distributors
No 19, Pinto Place
Colombo 06.
Sri Lanka.
